At The “Silver-Smith’s” Jewelry, we value the privacy of our customers and are committed to safeguarding your personal information. This Privacy Policy Statement outlines the types of information we collect, how we use it, and the measures we take to ensure your data is protected. We may update this privacy statement periodically to reflect company and customer comments and input. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should contact us at silversmithjewel@gmail.com.

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1. Information We Collect

Simple browsing of our website will not tell us who you are or reveal any personally identifiable information. Personally identifiable information means your name, address, telephone number, credit card number and expiration date or other information that may be used to personally identify an individual.

 

If you elect to submit your personally identifiable information to us, you give us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy.

Visiting our site does disclose your IP address and we do collect IP address information. The collection of IP address information allows us to diagnose site problems, analyze and adjust the operation of the site, track traffic patterns, session date, duration and site page interactions. Your IP address may also be used in combination with your personally identifiable information for credit fraud protection and risk reduction, if an order is placed.

 

We do not sell your personally identifiable information to third-parties.

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1.1 Personal Information

When you conduct a transaction on our website, as part of the process, we collect and secure personal information that you provide us with when you register for sales and inventory updates, place an order, or contact our customer service team. This may include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment Information

 

Note: Your personal information will be used for the specific reasons stated above only.

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1.2 Non-Personal Information

We may collect non-personal data through markers such as cookies, action tags and other monitoring technologies. We use the non-personal information to assist us in the understanding and improvement of our Website, including its performance, effectiveness and usability.

 

"Cookies" are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server. They are used to track, authenticate and maintain specific information about users, such as site preferences or the contents of their shopping carts. Cookies are not computer programs and are unable to perform any operation by themselves. They are not spyware or viruses. We do not use cookies to store or collect any personally identifiable information. You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Website.

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Our web pages may also contain markers that allow us to count users who have visited certain pages. We may also include markers in our email messages that indicate whether the message has been opened or whether action has been taken.

 

Third-parties engaged by us to assist with advertising or content delivery may use markers or cookies to allow them to recognize your computer each time you visit certain pages or emails and to compile anonymous information. Information collected through these third-party advertising companies is anonymous and they have their own data protection measures in place.

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2. How We Use Your Information
 

2.1 Order Processing and Customer Service

We use your personal information to process your orders, deliver products, and provide customer support. This includes:

• Confirming and tracking your orders

• Processing payments

• Responding to your inquiries and providing support
   

2.2 Marketing and Communications

With your consent, we may use your personal information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of receiving these communications at any time.

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3. Sharing Your Information

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3.1 Third-Party Service Providers

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by The “Silver-Smith’s” adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

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4. Protecting Your Information

4.1 Security Measures

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive data

• Secure payment processing

• Access controls and authentication
   

4.2 Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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5. Your Rights

You have the right to access and correct your personal information. You can update your account information by contacting our customer service team. You have the right to request the deletion or restriction of your personal information in certain circumstances. Please contact us if you wish to exercise these rights. You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.​

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7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: silversmithjewel@gmail.com

• Phone: (608) 297-7775

• Mailing Address: 30 W Montello St, Montello, WI 53949
   

Thank you for choosing The “Silver-Smith’s” Jewelry. We appreciate your trust and are committed to protecting you and your data.